Privacy Policy

1. Who we are

EboNest (“we”, “our”, “us”) is an online store that sells ebooks. This Privacy Policy applies to our website and to the services we provide through it.

2. Information we collect

We may collect the following information when you use our website:

• Account and order details: your name, email address, phone number (if you give it), billing details and the ebooks you buy.
• Messages you send us: the details you share when you contact us by email or through a form.
• Technical and usage data: your IP address, browser and device type, the pages you visit and how you use the site.
• Cookies: small files that help the website work and help us understand how it is used (see section 6).

3. How we use your information

• To process your order and deliver your ebook downloads.
• To create and manage your account.
• To reply to your questions and give customer support.
• To send order updates and important service messages.
• To send offers or news by email, only where the law allows and you can opt out at any time.
• To keep our website secure, prevent misuse and improve the store.
• To meet our legal and accounting duties.

4. Payments

Payments are handled by third-party payment service providers. Your payment details are given to them directly and are subject to their own privacy policies. We receive only the information needed to confirm and record your order.

5. Sharing your information

We do not sell your personal information. We may share it only with trusted service providers who help us run the store, such as payment processors, website hosting, email and analytics services, and only as needed for them to do their work. We may also share information when the law requires it, or to protect our rights and the safety of our users.

6. Cookies and similar tools

We use cookies to keep items in your cart, remember your login and understand how visitors use our site. You can control or delete cookies in your browser settings. If you turn off cookies, some parts of the website may not work properly.

7. How long we keep your information

We keep your information only for as long as it is needed for the purposes in this policy, to provide your account and downloads, and to meet legal, tax and record-keeping requirements. After that, we delete it or make it anonymous.

8. Keeping your information safe

We take reasonable steps to protect your information from loss, misuse and unauthorised access. However, no website or internet transfer is completely secure, so we cannot promise absolute security. Please keep your account password private.

9. Your choices and rights

Depending on the law that applies to you, you may ask to see the personal information we hold about you, correct it, or ask us to delete it. You can also unsubscribe from marketing emails at any time using the link in the email, or by writing to us. To make a request, email us at the address in section 12.

10. Children

Our website is not meant for children under 18, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, please contact us and we will remove it.

11. Links to other websites and changes to this policy

Our website may link to other websites. We are not responsible for their content or privacy practices. We may update this Privacy Policy from time to time. The latest version will always be on this page, and the date at the top shows when it was last updated.

12. Contact us

If you have any questions about this Privacy Policy or your personal information, please email us at ebonestbooks@gmail.com.